SALARY: £25,500 - £30,500 basic, 21 days holiday plus bank holidays, overtime, bonus pension, car, phone and laptop
The company have been established for over 40 years and are a leading manufacturer and supplier of digital finishing products. Producing more than 4,000 finishing products each year with over 85% destined for the companies rapidly growing export markets. The company has 3 main areas of products including inline such as booklet makers, feeding solutions and stacking solutions. Mailing products including mailing and sealer systems and offline including booklet makers, feeders, creasers, binders and folders.
Day to day duties as a Field Service Engineer include where possible to complete your service call at the first visit ensuring the best possible service to contracted customers understanding the requirements prior to your visit, ensuring you have relevant parts and that every effort is made to complete your call in a timely manner. As a Field Service Engineer you need to fully understand client expectations and ensure they are always carried out within the company’s guidelines and represent the company in a professional manner. You will communicate with clients to inform them of your estimated time of arrival and inform the service desk as early as possible to any potential issues. As a Field Service Engineer you need to make sure correct charges are added to the calls and the client understands them when signing off, ensure detailed information is recorded for each call within the system and take photos when necessary.
You will mainly be covering South London and the South East due to travelling overnight stays are required, organised and paid by the company. At the beginning you will need to travel to the office for training.
To be suitable for this role as a Field Service Engineer you must have a mechanical and electrical engineering background and having paper handling experience will be an advantage.
Contact: In the first instance please send your CV to Matt Hart
ELIGIBILITY: All vacancies advertised are based in the UK. It is unlawful to employ a person who does not have permission to live and work in the UK and we will therefore only consider applications from candidates who are eligible to work in the EU.
Accord Management Services are UK based Recruitment specialists, placing experienced professionals across all industry sectors.
The services Accord provides are those of an employment agency.