Sales Support Executive, Customer Service Executive

  • Job Reference: PR/000866 - KD
  • Date Posted: 17 December 2018
  • Recruiter: Accord Management Services
  • Location: Maidstone, Kent
  • Salary: £19,000 to £21,000
  • Bonus/Benefits: Pension
  • Sector: B2B
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: Kelly Duke
  • Email: kelly@accordjobs.com
  • Telephone: 01622 613131

Job Description

A genuinely exciting Sales Support/Customer Service role has arisen with this leading manufacturer of plumbing supplies. They are looking for a proactive person to join their friendly team on a full-time, permanent basis. Salary range of £19k -£21k depending on experience. A candidate with account management, finance or customer service skillsets would be advantageous. If this sounds of interest, please apply ASAP!  

LOCATION: You will work from an office in the Gillingham area 8.30am to 5.00pm Monday to Friday. 

SALARY: £19,000 to £21,000 on the basic salary (depending on experience), 20 days + bank holidays plus Christmas shut down. They also offer a pension and voucher for eye tests, plus company team building events throughout the calendar.  

You will be the main point of contact for their customer base that consists of customers both in the UK and across the world, processing incoming sales orders for products, responding to customer queries, processing returns and liaising with both internal and external contacts with excellent customer service always at the forefront. You will also be required to have an understanding of finance, invoicing and all other admin functions such as post, filing, archiving and other general office duties for this varied role. 

From time to time, you may be asked to support other departments. 

Successful candidates will have an excellent telephone manner, be organised, pay great attention to detail, be a problem solver and have a proactive approach to your workload. Due to the administrative nature of this work proficient skills in the use of Microsoft Word and Excel is desirable. An ability to build good working relationships is essential as you’ll be working closely with production and warehouse to ensure next day delivery for customers is achieved.  

Contact: In the first instance please send your CV to Kelly Duke 

ELIGIBILITY:

All vacancies advertised are based in the UK. It is unlawful to employ a person who does not have permission to live and work in the UK and we will therefore only consider applications from candidates who are eligible to work in the EU.  

Accord Management Services are UK based Recruitment specialists, placing experienced professionals across all industry sectors.  

The services Accord provides are those of an employment agency.